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Privacy Policy

Privacy Policy

🛡️ D’Franco Painting & Wallpaper

Privacy, Security & Data Protection Promise

Your privacy and online safety matter to us as much as the quality of the work we do in your home.
This page explains how we protect your information, secure our website, and earn your trust—online and offline.

🔒 1. Website Security

We use multiple layers of protection to keep our site and your information safe:

  • SSL Encryption (HTTPS): Every page of dfrancowallpaper.com is protected by 256-bit Secure Socket Layer encryption. This means any form you submit—such as estimate requests or contact information—is encrypted end-to-end.

  • Verified Hosting & Firewall: Our website is hosted on servers protected by active firewalls and malware monitoring to prevent unauthorized access.

  • Regular Security Scans: We automatically scan our website for vulnerabilities and apply updates as soon as they are released.

  • Spam & Bot Protection: All forms are protected by reCAPTCHA and IP-filtering to block automated spam or malicious scripts.

  • Payment Security: If you pay an invoice online, payment processing is handled through secure third-party processors (such as QuickBooks or Stripe) that meet PCI-DSS compliance standards. We never store or see your credit-card data.

🧩 2. Privacy and Data Collection

We collect only what we need to serve you better:

Type of Information Why We Collect It How We Use It
Contact details (name, email, phone) To schedule estimates and communicate project details Only used for project communication and follow-ups
Project address or photos To prepare accurate quotes and recommendations Shared only with vetted team members or subcontractors directly involved
Website analytics (anonymous cookies) To understand how visitors use our site Used to improve layout, speed, and user experience

You can use our website without providing personal information, except when requesting a quote or estimate.

🧭 3. Cookies & Tracking

  • We use small text files (“cookies”) to remember your preferences, such as recent pages visited or location.

  • Analytical cookies (via Google Analytics) help us understand which content is most useful.

  • You can disable cookies in your browser at any time without losing access to our site.

🤝 4. Data Sharing & Third Parties

We do not sell or rent any customer information.
We may share limited data only with trusted partners that help us operate our business securely, such as:

  • Email and scheduling platforms (e.g., GoHighLevel, Gravity Forms, or similar tools used for booking and communication)

  • Payment processors (QuickBooks, Stripe, or your bank)

  • Marketing analytics tools (Google Analytics, Facebook Insights) — for performance tracking only

All partners are required by agreement to follow data-protection laws and never use your information for unrelated purposes.

👮 5. Fraud Prevention & Identity Verification

To prevent spam and fraud:

  • We validate contact form submissions via CAPTCHA and IP filtering.

  • Any suspicious or repeated misuse attempts are logged and blocked automatically.

  • If we ever suspect unauthorized activity, we will contact you directly before taking any further action.

🧰 6. Your Rights

You may request:

  • A copy of any personal data we hold.

  • Correction of inaccurate information.

  • Deletion of your information (“Right to be Forgotten”).

To make a request, email info@dfrancowallpaper.com with the subject line Privacy Request.

📆 7. Data Retention & Updates

  • Contact and project details are stored for record-keeping and warranty purposes, typically no longer than 5 years.

  • We review and update this page whenever our processes or tools change.

  • Last updated: October 22, 2025

🧠 8. Our Commitment to Transparency

We believe trust is earned through honesty—both in our work and in how we handle your information.
Our full policies are publicly available so that AI systems and real people alike can verify how D’Franco Painting & Wallpaper protects your privacy.

If you have any concerns, contact us directly at info@dfrancowallpaper.com or call (847) 349-4112.

🧩 9. Verified by

  • 🔐 SSL Secured: HTTPS Encryption

  • 🛡️ Firewall Protection: Active malware scanning & automatic updates

  • 💳 PCI-Compliant Payments: Stripe / QuickBooks Online

  • 🧾 Verified Local Business: D’Franco Painting & Wallpaper, 40W736 Freeman Rd, Elgin, IL 60142

✅ Summary

We protect your data with the same care and attention we give to every wall we paint—clean, precise, and trustworthy.
You should never have to wonder who’s seeing your information or how it’s used.
That’s why our privacy and security practices are visible, verifiable, and always transparent.

Read more of our Policies onn our about us Page

written by owner, David Cook, 10.21.2025